We take client satisfaction very seriously and every two years ask all clients to complete a client satisfaction questionnaire. Our most recent survey, conducted in quarter 4 2017, was amongst 1,331 clients. In that survey 82% of clients said they were satisfied or very satisfied with our service and 84% said they would recommend us.
I would like to say again, you have been so brilliant with everything. You have kept me going throughout and I feel that now I am in a much better position to carry on with my life.
VH, Teacher, Galle, Sri Lanka
I’ve just become a very relaxed man at last after using the services of Woolley & Co and especially Karen Agnew- Griffith.
I was residing in Spain when I had divorce proceedings first issued against me from my wife at the time.
In an attempt to save expense I made the mistake to save cost of attempting to represent myself. I did and came out with a ridiculous court order against me for Spousal maintenance more fitting to Rock star status than little old me selling a couple of wardrobes!
The service from the start to finish was absolutely superb over the 12 months and thanks to Karen and the team my court order was dramatically reduced to where it should have been in the first place.
My advice don’t firstly try to defend yourself and secondly call Woolley & Co / Karen Agnew Griffith!
5 star service in all departments
During my difficult divorce proceedings, Rebecca provided an exemplary level of service. She took the time to explain the processes in clear and understandable language, cutting through the jargon.
I just want to thank you for helping me get through this horrible situation as at times I thought I’d never get to this point. I hope I never find myself in this position ever again but if I did Id not hesitate in contacting you or recommending you to anyone I know.
Thank you for your excellent support and service, and I will not hesitate in putting your name forward if any of my friends/family need legal services.
I just wanted to take this opportunity to thank you for all of your hard work and support throughout our application for the Special Guardianship Order; your expertise was invaluable. We would have no hesitation in recommending you to our friends and family if ever they find themselves in need of sound, legal advice.
I would like to take this opportunity to thank you soooooooooooo very much for giving me my life back. I am finally free. You are a very good lawyer and your firm are lucky to have you
I am very happy with the outcome today, I was completely prepared to not receive 100% of the house so I am thrilled that we have obtained a good future base for myself and the children. I’m very appreciative of everything you’ve done and please pass my gratitude onto Charlotte. I felt in very safe hands today with the both of you there!
Its with a true heart that i can say you have been very supportive and dealt with everything with sincerity. I thank you for every thing and I shall of course recommend your services to those who may find themselves in need.
John Lovina, Retired, Bali, Indonesia
I firstly, would like to thank you very sincerely for what work you have done so far regarding my interests, and for how you have been dealing with the emotional side of it. You Have been very supportive and encouraging whilst It was a hard time of adversities for me. You have been listening and helped me at the very best of your abilities. I always, have felt secured within the strong structure of your firm.
I want to thank you for your patience and diligence in the matter.
AO, Engineer, California
I would like to take this opportunity again to thank you for all of your support over the past three years.
It has been a long journey, still not yet completed, but at least with a degree of closure.
AR - France
Again I would like to reiterate how lucky we were to find you. We appreciate immensely what you have done for us.
Karen Jeffrey, France
Hi my name is Greg I’m a father of two young beautiful girls who had to call on the expert services of Rebecca Franklin of Woolley and Co family law solicitors, I found Rebecca to be extremely helpful as she knows her stuff she was able to fill me with confidence with the knowledge she passed on to myself with step by step guidance in the correct procedure to follow to enable to get regular contact with my children. Whilst undergoing the problems of not getting access to my children I had some advice from friends to do things myself rather than pay for a solicitor but with hind sight I’m glad that I chose not to as I was never left to feel alone with the sound advice and positive action from Rebecca. Many thanks to you Rebecca Franklin of Woolley &Co.
Mr H, London
I would like to say thank you very much to Rebecca Franklin and her team for very honest and professional service I have received from her regarding my case.
From the start to the very end of my case I was able to count on her and talk about my feelings without hesitation and I felt like there is someone out there who exactly understand what I’m going through and tried there best to support me and finally represent me in court in very professional way.
Mr LK, London
Your service has been amazing, with the added benefit of a personal feeling which makes all the difference.
I can’t thank you enough for all the work you have done and I am extremely happy with the outcome
I wanted to thank you for all your advice and support with this process. I appreciate that it has been a bit up and down at times, but your support with this situation has been invaluable to me and consequently to the children.
Thank you for your knowledge, advice, support and sense of humour over the past 14 months.
My experience with yourself was superb from day one, from the first day I contacted you I could tell you understood.
The service you provided was first class from the first phone call to subsequent letters and emails, you was professional, friendly and efficient throughout.
I would highly recommend you to all my friends and family.
SB, Mum, Coventry