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Privacy policy

Protecting your personal details

Family-lawfirm.co.uk is a website owned and run by Woolley & Co Ltd of Warwick Enterprise Park, Wellesbourne, Warwick. CV35 9EF (the data controller).

This privacy & cookies policy tells you what you can expect when Woolley & Co Ltd collects personal information. It applies to the information we collect about:

  • Visitors to our website
  • Clients who pay via our website
  • People who provide contact details via forms on our website

We will always use our best efforts to safeguard your privacy.

Our use of your information is subject to your instructions, the EU General Data Protection Regulation (GDPR), the Data Protection Act 2018, other relevant UK and EU legislation and our professional duty of confidentiality. We are fully registered with the Information Commissioners Office (ICO) as we control and process personal information.

If you have any queries on our use of information, please contact us.

By using this website, you consent to our collecting data about you, using it and also contacting you in certain ways.

This Policy applies only to our site and not to any sites to which we show links.

Visitors to our website

When someone visits our websites we collect standard internet log information and details of visitor behaviour patterns. We do this so that we know how many people use our website and which pages are visited most frequently. We do not use this information to try to personally identify any users.

Where we do collect personal information (on various forms) it is so that we can provide the service that the user is requesting (for example booking a Telephone Appointment or making a payment).

Use of cookies on our website

Cookies are small files, placed on your computer, used in order to make websites work, or work more efficiently, as well as to provide information about how the website is used.

Woolley & Co uses these cookies:

  • Google analytics cookies, showing how people use our website. We are unable to identify individual users and only use this information to compile reports to help improve our website.
  • A temporary session ID cookie is used to help you browse around our site. This cookie is removed when you leave the website.
  • Cookies for social media platforms (Linked In, Twitter, Facebook etc) which will remember your login information if you tweet or like our pages. The information is stored by the respective companies, not by Woolley & Co.
  • Advertising cookies may be used which allow Google, to show Woolley & Co adverts on websites across the internet as a result of a user’s prior visits to www.family-lawfirm.co.uk.

We are NOT able to identify any individual users from cookies.

If you do not wish to allow this use of cookies, you may be able to change the settings on your browser to disable them. There is more information to help you on this link: www.allaboutcookies.org

Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page or change their settings for adverts served by Google on the Google Ad Settings page – https://adssettings.google.com/.

To stop tracking by Google Analytics visit this web page https://tools.google.com/dlpage/gaoptout

Transferring information abroad or to others

Woolley & Co do not transfer information in this way unless we need to transfer information abroad or to others specifically to ensure that the service you seek is properly provided to you, or to comply with a court order or because a particular law requires us to do so (such as counter terrorism or anti money laundering legislation).

Woolley & Co will not sell your data to anyone other than a replacement owner of this business and then only in accordance with SRA rules and data protection laws.

How to contact us

Questions about our privacy policy can be emailed to us or sent in writing to:

Woolley & Co Ltd
Warwick Enterprise Park
Wellesbourne
Warwick
CV35 9EF

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